Chalets des Pins

Cancellation policy

Because of our small size, cancellations affect us significantly. A last minute cancellation gives us little chance of filling the space. For these reasons, we uphold a strict cancellation policy. You must understand that from the moment you reserve a cottage, we do not offer it to any one else, consequently we will have turned away many other potential guests.

IMPORTANT: No refund of deposit for reservations in hight season (July, August, holiday season, Christmas and New-Year, spring break and legal holidays).

Cancellations must be made 30 days prior to the scheduled arrival to receive a refund of your deposit, less 25% of total amount plus taxes for handling fee. Deposit will not be refund if cancellation is made less than 30 days prior to scheduled arrival.

No credit or refund will be given for late arrival or anticipated departure

Reservation

In order to confirm your stay at Chalets des Pins:

• We require a deposit.
• We will confirm reservation by mail.
• Upon arrival, we require an imprint of credit card that will be kept as a guaranty (if you do not have a credit card, a cash deposit of 1000.00$ CDN) per cottage, that will be used in case of any damages or any unpaid bill.

• Taxes : 5% GST and 7.5% PST, non-residents can benefit of a tax refund of (7% GST).
• Prices are in Canadian dollars.
• Prices are subject to change without notice.
• Arrival: after 16:00
• Departure: before 11:00
• Pets : Pets are not accepted on the premises.
• We accept Visa, MasterCard, American Express, Interac.